1. Business Overview

Spring Beauty is an online store currently offering premium skincare and beauty products sourced from Korea, Thailand, the Philippines, and other trusted origins. We are committed to authenticity, quality, and customer satisfaction.

2. Product Authenticity

  • We only sell 100% genuine and original skincare products.

  • All our products are sourced from Korea, Thailand, the Philippines, and other verified suppliers and distributors.

  • We do not deal in fakes, replicas, or unauthorized versions.

3. Orders & Confirmation

  • Orders are accepted via:

  • Once an order is confirmed, it is final and non-cancellable unless agreed otherwise before dispatch.

  • Availability of certain items may vary depending on stock.

4. Pricing & Payment

  • All prices are in Bangladeshi Taka (৳) and may change based on import costs or currency fluctuations.

  • We offer Cash on Delivery (COD) service across Bangladesh.

  • For customized or high-value orders, partial or full advance payment may be requested.

5. Shipping & Delivery

  • Delivery Time:

    • Inside Dhaka: 1–2 working days

    • Outside Dhaka: 2–3 working days

  • Delays may occur due to:

    • National holidays

    • Courier service issues

    • Natural events beyond our control

6. Return & Exchange Policy

Due to the nature of skincare products, we follow a No Return / No Exchange / No Refund policy, except for:

  • Wrong product delivered

  • Visible damage or defect, reported within 24 hours of delivery with photo/video proof (preferably unboxing video)

Please note:

  • Used or opened products will not be accepted under any circumstances.

  • All returns must be approved in advance via our support channel.

7. Skincare Advisory Disclaimer

  • We offer free skincare advice through a expert consultant based on the information shared by customers.

  • However, individual skin types may react differently, and we are not liable for any adverse effects.

  • Always perform a patch test before full usage of any product.

8. Privacy Policy

  • We respect your privacy and keep all personal data (name, phone, address) confidential.

  • Your data will never be shared or sold to third parties.

9. Intellectual Property

  • All images, content, product descriptions, and branding on our page and website are the property of Spring Beauty.

  • Unauthorized use or duplication is strictly prohibited.

10. Right to Refuse or Cancel Orders

We reserve the right to cancel any order in cases of:

  • Unavailable stock

  • Fraudulent or suspicious activity

  • Delivery to restricted or unreachable areas

11. Future Product Additions

As we grow, we plan to introduce:

  • Pakistani designer dresses

  • Jewelry & accessories

  • Lifestyle essentials

Updated terms will be shared as categories expand.

Thanks for being with Spring Beauty. Together, let’s celebrate elegance, embrace authenticity, and keep glowing—because you deserve nothing but the best.